Privacy Policy

Information We Collect

We gather information that enables us to deliver, personalise, and continually improve our gaming services. This includes details you provide directly when creating an account, completing verification procedures, or making transactions.

Personal Information

Personal information may include your full name, date of birth, residential address, email address, telephone number, government-issued identification documents, and payment account details. We collect this data to comply with legal and regulatory requirements, prevent fraud, and ensure only eligible individuals access our services.

Usage and Technical Data

During your visits we automatically collect certain technical information such as your IP address, browser type and version, device identifiers, operating system, pages viewed, time spent on the site, and referral sources. This information helps us understand how our platform is used and allows us to resolve technical issues quickly.

How We Use Your Information

We use the collected information to create and manage your player account, process deposits and withdrawals, verify your identity and age, provide customer support, send important service notifications, and tailor your gaming experience. We may also use the data to improve our website functionality, conduct internal analytics, and meet our legal obligations under applicable gambling regulations.

Marketing communications are sent only when you have expressly consented to receive them. You can withdraw this consent at any time by adjusting your account preferences or contacting our support team.

Sharing and Disclosure of Information

We do not sell your personal information to third parties. We may share data with trusted service providers who assist us in operating the platform, including payment processors, identity verification agencies, hosting providers, and professional advisers. All such partners are bound by strict contractual obligations to keep your information confidential and secure.

Disclosure may also occur when required by law, court order, or regulatory authority, or to protect the rights, property, or safety of Starda Casino, our players, or the public. In the event of a business transfer or merger, your information may be passed to the new operator under the same privacy standards.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enable essential functions such as account login, game performance, and language settings. Analytical cookies help us understand visitor patterns and improve the overall user experience.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may limit your ability to use some features of the platform.

Data Security

We implement industry-standard technical and organisational measures to safeguard your personal information against unauthorised access, accidental loss, misuse, or alteration. These measures include encryption of sensitive data, secure servers, access controls, and regular security reviews. While we strive to protect your information, no system can guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by Canadian gaming and financial regulations. Once the data is no longer needed, it is securely deleted or anonymised.

Your Rights and Choices

You have the right to access the personal information we hold about you, request corrections to inaccurate data, and ask for deletion of your information where permitted by law. You may also object to certain processing activities or request data portability. To exercise these rights, please contact our customer support team with sufficient identification. We will respond to your request within a reasonable timeframe.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or applicable laws. The revised version will be posted on this page with an updated effective date. We encourage you to review the policy periodically so you remain informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to our support team through the live chat feature on our website or by sending an email to the address listed in the Contact section. We are committed to addressing your inquiries promptly and transparently.